Sync

What are trust and safety issues? 
The safety of both hosts and guests is our top priority. A trust and safety issue is anything that coul...

Trust and Safety Issues

Why would a policy violation prevent me from making a car reservation?

To ensure that Sync remains a safe, trustworthy, and secure platfo...

Policy Violations

I’ve created more than one account. What should I do?
You may not be able to make a reservation or list a car if you have multiple account...

Multiple or Linked Accounts

You can update your email address on your account page. Sync allows users to have only one account, so always change your email address ra...

Change Email Address

You can update your phone number on your account page. Make sure to enter the verification code we will send you to complete the change.
H...

Change Phone Number

Learn how to view the record of your open or closed conversations with Sync customer support representatives.
How to view message history
...

View Message History with Customer Support

Suspicious Charges, Notifications, or Account UpdatesThe best way to protect yourself and your Sync account from online fraud is to be cau...

Fraud Prevention and Reporting

What happens when I close my account?
When you close your account, Sync will:

Cancel any bookings you have scheduled from the time your a...

Closing your account

Sync users in Greece
When you choose to participate in the service, we will send you an SMS message to confirm your registration.
You can ...

Acceptance / Rejection of text messages

If you forgot your password
If you forgot your password, you can request a unique passcode to log in. Once logged in, go to your account p...

Passwords and Passcodes | Guests

Suspicious Charges, Notifications, or Updates
The best way to protect yourself and your Sync account from online fraud is to stay vigilant...

Managing your account

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