Sync

If your partner (or anyone) has booked on Sync and you would like to be included as a second driver, you will need to have your own Sync account with…

How to verify your identity as a second driver

If you have made a reservation with Sync, you will be able to manage it through the Sync app for iOS or Android. Download the iOS app here...

How to find your booking in the Sync app as a renter.

Use Sync messaging to ask questions about the vehicle and the host’s policies, get pickup/drop-off instructions, send photos, or discuss b...

Messages to the Host

When you check in for a reservation, you must show your host proof of your driver's license and identification, collect the keys, and docu...

How to Check-in

Ensure that the vehicle is in good condition and document its condition during check-out when returning the host's vehicle. Once you compl...

How to Check-out

Some hosts offer amenities or equipment that you can add to your reservation. These Extras are always optional. You are not required to se...

Adding “Extras” to a Reservation

Hosts define the driving distance they allow you to drive for bookings with their vehicles. We will show you the permitted driving distanc...

Permitted Driving Distance on a Booking

Unfortunately the Sync policy prohibits from driving any of our cars outside of Greece.
 

Can I drive the car to small trip abroad?

Sync creates a car sharing agreement for each booking you make. Along with the details on your Booking Details page, it outlines the terms...

Car Sharing Agreement | Guests

On Sync, your protection as a renter comes through the protection program you can choose at checkout — it isn't included automatically.

What does the insurance cover when you rent on Sync?

You can choose your preferred pickup and return location when searching for a vehicle on Sync.
Pickup Selection

Start your vehicle search...

Vehicle Pickup and Return

This article explains exactly what you can and cannot do as an additional driver, compared to the main driver who made the booking.

What can an additional driver do on a Sync trip

On Sync, bookings are confirmed automatically. If something went wrong, here are the most common reasons and what you can do.

My booking wasn't confirmed — why and what to do

You've made your booking, pickup time is approaching, and your host isn't responding to your messages. It's one of the most stressful situations.

Your host isn't responding to your messages: what to do

You finished a booking and now you can't find it in the app. It's a stressful moment — but in almost every case the booking is there. You just can't…

I booked a car but it's not showing in the app. What do I do?

Sharing the wheel on this trip? You can add up to 3 additional drivers to any Sync booking, at no extra cost.

How to add an additional driver to a booking — step by step

Someone booked a car on Sync and wants to add you so you can drive too? The add happens from the account of the person who made the booking, not…

How do I get added as an additional driver to a Sync booking

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