How Sync works

Car rental without the counter and paperwork. Choose your car model, pickup at your door or nearby.

What is Sync and how it works

Sync is an Airbnb for cars. It allows anyone with a safe and high-quality vehicle to rent it to other people. At the same time, it offers an unparalleled car rental experience to those who need it, with a process that comes from the future. You choose the make and model you like and receive exactly what you booked, not something “similar”. You book and pay digitally, you pick up the car somewhere near you, or the car owner brings it to your door. You don’t go through the “counter” of the rental office, you don’t swipe your card in the “machine”, you simply unlock the vehicle with the instructions of its owner and you're on the road in 5 minutes!

Find the car you love

Think of the

past

This of the

future

You make a reservation on the traditional car rental website

You book and pay at thesync.com. Everything is digital.

You make a whole trip to the rental office, arrive at the counter, wait for your turn, sign papers, swipe your card in the “machine”, wait for it to be approved, wait for the car to be brought to you

Your car is waiting for you somewhere near, or it is delivered to your door.

Your car arrives, but it's something "similar" to the one you booked. The car rental office employee "explains" to you that it's the same category, so "there's no difference."

You receive the exact make/model you reserved.

The car rental office employee checks the car externally, checks it internally, checks the gas and mileage tables, asks you to check it too, gives you the papers to sign, gives you instructions, makes a little more small talk, and at some point you're ready to leave.

You find and unlock the vehicle with your Host's instructions. You take a few photos of the vehicle, and off you tgo!

Total time: > 1 hour

Total time: < 5’ minutes

The car you choose is the car you get. This is important for two reasons: first, people generally prefer to be in control of what they do. Second, most of us have an emotional connection to cars - we love some of them, hate others, and are indifferent to the rest. With Sync, you drive the car you love.

The car you choose is likely waiting for you very close to you, maybe on the next street. This is because we create a huge network of independent Rental Providers throughout the city. Unlike traditional rental companies that wait for you to go to their office.

Remote unlock.

Most Sync vehicles are equipped with digital features that allow owners to unlock their vehicle without being there themselves. You locate your rental vehicle, unlock it with your Provider’s instructions, and you’re ready to go! Many Sync Providers deliver your vehicle to your door, when you need it.

Last minute booking? No problem! You will receive your vehicle within minutes of your booking.

A trusted Marketplace

‍Like any self-respecting marketplace, Sync has a rating system for Providers and their vehicles. You can avoid vehicles that have troubled previous renters and have low ratings. This gives Hosts at Sync a tremendous incentive to keep their vehicles in top condition and you will rarely find a reason to give a bad rating.

Direct support from the owner: For anything you may need during your trip, your support comes not from a “call center representative” but from the owner of the vehicle you rented. Is there anyone better to give you the help you need?

How to make a booking

Step 1

Search for a vehicle

Write where and when you need it, set filters with your preferences, see reviews of the cars from previous renters.

Step 2

Rent the car you love

What you book is what you drive. Not something "similar, but exactly that.

Step 3

Sync the road

Your Host sends you details on how to unlock, and you're ready to go! You have full support from Sync but ALSO from the vehicle owner, who knows it like ...he owned it. 😊

Rent your car

Multiple checkin - checkout options

Some Hosts meet their clients, while others prefer remote delivery.

Meet in person

Your Host (vehicle owner) meets you at the delivery point to hand over the key.

With a lockbox

Your Host sends you the code to unlock the lockbox they have left at the car so you can get the key.

Through an app

Your Host unlocks the vehicle remotely using their app when you arrive.

FAQs

To rent a car on Sync, you need to create an account with your email, be 18 years or older, have a valid driver's license for at least one year, and be approved to drive on Sync. During your first booking, you'll go through a quick approval process by submitting your driver's license and some other information. In most cases, you'll be approved instantly and ready for all your future road trips!

Sync doesn't offer insurance programs, but the vehicle you book will be insured by the Host (owner of the car) for civil liability and other damage liabilities up to a certain amount.

You can cancel and receive a full refund up to 24 hours before your booking starts. If you make a booking with less than 24 hours notice, you have one hour after booking to cancel without charge. If you cancel after the free cancellation period expires, a small cancellation fee will be charged based on the original duration of the booking.

Yes! Hosts (vehicle owners on Sync) offer delivery to travel points such as airports, train stations, and hotels, or to special delivery locations like your hotel or home. There are cars available through Sync in convenient locations near hundreds of points in the city. Many Hosts offer delivery exactly to your requested location. Use the search filter to see only vehicles that can be delivered to your door. Some Hosts offer free delivery, while others set their own delivery fee.

Many Hosts on Sync offer discounted rates for weekly and monthly bookings, as well as "early bird" discounts for trips booked a week or more in advance. Secure the best deals and lowest prices, from cars to SUVs, by making longer bookings at least a week in advance.

Occasionally, Sync may also send you promotional codes, discounts, and offers!

Yes, other drivers can drive the car you book through Sync, as long as they have been approved for driving. The primary driver (the person who made the booking) can add additional drivers without any fees or extra costs. Only the primary driver can request to add drivers - Sync Hosts cannot do this for you. We recommend requesting additional drivers before your trip begins.